Troubleshooting
A cell shows a dash
Section titled “A cell shows a dash”An en dash means no reading, never zero. Either this Mac does not have that metric — common with a widget someone else made — or the metric has stopped reporting: a disk was ejected, a VPN interface went away. A reading that has not arrived within three of its own sampling intervals is treated as gone. It comes back by itself when the reading does.
For a widget from somewhere else, the import sheet told you which metrics this Mac lacks; make sensors lists everything it has.
A sensor is missing, or reads wrong
Section titled “A sensor is missing, or reads wrong”Temperatures, fans and power come from undocumented interfaces that a macOS update can move. When one is missing, Caliper offers none of its metrics rather than showing a wrong number. A fanless Mac has no fan metrics at all.
Caliper sends no telemetry and no crash reports, so an issue is the only way anyone learns a macOS
update broke a sensor. Use the
sensor template, and include the
output of make sensors, your Mac model and chip, and your macOS version.
No notifications
Section titled “No notifications”In order:
- Has the breach lasted 30 seconds? A notification waits that long by design. The colour in the menu bar does not.
- Does the cell have thresholds? A cell with none never alerts. See Alerts.
- Are they allowed? System Settings ▸ Notifications ▸ Caliper.
- Is
alertsEnabledfalse inlayout.json? - Is it a build without a bundle —
make runorswift run? Those cannot post notifications, and write alerts to the system log instead. Build the app withmake app.
A menu bar item disappeared
Section titled “A menu bar item disappeared”- It may be behind the notch. On a MacBook with a notch, items that do not fit are hidden by macOS, not Caliper. Fewer or narrower widgets, or a lower density, make room.
- It may be hidden. Check the checkbox beside its name in the editor.
- It may be on the desktop. A small window icon beside its name in the editor’s sidebar means it lives on the desktop; Show On ▸ Menu Bar brings it back.
With no item left to right-click, open Caliper again from Applications: while it is running, that opens the editor.
Update items are missing from the menu
Section titled “Update items are missing from the menu”A copy you built yourself has no update feed, so it has no update items — only a release updates itself. The same goes for Launch at Login in a bundle-less build. See Install and run.
“Caliper can’t be opened” on another Mac
Section titled ““Caliper can’t be opened” on another Mac”A copy built without a Developer ID is signed ad hoc, and Gatekeeper refuses it anywhere but the Mac that built it. Download a release instead, or see Releasing to sign and notarise your own.
My widgets are gone
Section titled “My widgets are gone”If layout.json could not be read, Caliper kept a copy beside it as layout.json.unreadable and
started from the default widget. Files and uninstalling says how to
recover it.
Reporting a problem
Section titled “Reporting a problem”Use the issue templates. The first thing any report needs is the version and build from About Caliper, your Mac model and chip, and your macOS version.